Create Templates

Let's say that your organization has some sort of a process, or project, that occurs on a repeatable basis. To streamline the repeatable process, TaskRay allows you to create project templates, which can include all of the steps, or tasks, of the process. These templates can then be cloned to create new projects, keeping all of the project details, tasks, and other specifications. The cloning process can also be automated using the Lightning Process Builder, which you can read about in the Automate TaskRay article.

Furthermore, templates can also be used in the Stitcher. The Stitcher allows joining together multiple template projects and task groups to make a single project. For more information, go to the Stitcher article. 

All templates automatically get added to the Templates board filter in TaskRay.

You can learn more about templates in this webinar recording: 

Create a Template

1. In the left sidebar, click on the Plus icon at the top of the Projects section.
2. Select Create New Project. 
   
   
   Note: If you have Record Types enabled, you will be asked to select a Project Record Type first, which will appear instead of the Create New Project option in the dropdown. You can learn more about record types here.
3. This will open the Project Details. Enter the Project Name along with any other necessary information.
4. Check the Template checkbox. 
   
5. Click Save & Next. 
6. Optional: Add Team Members to the project. Under the Team tab, in the search field, start typing the name of the User, Queue, or Public Group you want to add to the project and click on name to make your selection. 
   
   
   Note: If project privacy is enabled, you will also be able to manage user privacy settings from this tab.
7. Optional: Connect Chatter Groups to the project. Click on the Chatter tab. In the Add Project to the following Chatter Group Filters field, click to add one or multiple Chatter Groups. If you connect Chatter Groups to the project, that project will appear in all board filters that use a Chatter Group filter to sort projects.
8. Click Save or Save & Close.

Add Tasks or Task Groups to Template

Overall, the process of adding tasks to templates is the same as adding tasks to projects. You can also create task groups in template projects to organize the tasks. 

When adding tasks to templates, you can choose to schedule them. When you clone templates, the task dates will automatically adjust in the new project based on your specifications (if dependencies are enabled in your org).

If necessary, you can also add checklists to the template tasks, as well as create task dependencies. All checklists and task dependencies will preserve when cloning the template. 

Turning Existing Projects into Templates

If you have an existing project that you would like to turn into a template, you can do so by following these instructions:

1. In the left sidebar, hover over the project that you want to turn into a template and click on the More Actions icon that appears.
2. Select Edit Project. Alternatively, double click on the project.
3. Double click on the Template field and select the checkbox. Alternatively, click Edit and then check the Template checkbox.
4. Click Save & Close.

The project will turn into a template, preserving all of the details, tasks, dependencies, and team members. You can find the project under the Templates board filter.