As new versions of TaskRay are released, TaskRay in your Salesforce org is automatically updated.
Your designated contact will be notified of the release schedule in advance, so that you are aware of when the upgrade will take place.
Release Schedule and Upgrading TaskRay
Typically, the AppExchange is updated about three weeks prior to the automatic upgrade. At that time, Sandboxes also get upgraded automatically. If you have a Sandbox with TaskRay installed, you can give the new features a try there before the changes are live in your production org.
You also have the option of manually upgrading to the new version of TaskRay in your production org anytime between its general availability on the AppExchange and the scheduled automatic upgrade. If you would like to upgrade to the new version of TaskRay in your production org before the automatic upgrade, you can email firstname.lastname@example.org for the direct install link.
NEVER uninstall your existing version of TaskRay during an upgrade because it will cause data loss! Always install the new version directly on top of your existing version.