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Alisa Gezalova

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Latest activity by Alisa Gezalova
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    Alisa Gezalova created an article,

    Contact TaskRay Support / Submit a Request

    If you ever have any technical questions about TaskRay or need assistance configuring or troubleshooting something in TaskRay - our Support team is here to help! This article will outline the diffe...

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    Alisa Gezalova created an article,

    TaskRay Business Hours and Holidays

    The TaskRay Support team is available during business hours to help with technical questions regarding TaskRay feature functionality and errors. Any technical requests submitted outside of business...

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    Alisa Gezalova created an article,

    TaskRay External Sharing Additional Admin Information

    This article includes information on the "behind the scenes" configurations that are related to the TaskRay External Sharing feature. The purpose of this article is to provide Salesforce Administra...

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    Alisa Gezalova commented,

    Official comment

    Hi Alexandra, Thanks for reaching out to us about this! It is possible to configure this in TaskRay using Queues (https://support.taskray.com/hc/en-us/articles/115000248328-Set-Up-Queues), which ca...

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    Alisa Gezalova created an article,

    Common Account-Related Questions

    This article includes the most commonly asked questions for Account information.   How can I add licenses? You can add licenses to your account at any time, they will be prorated and co-termed to m...

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    Alisa Gezalova commented,

    Official comment

    Hi Yogesh, Thank you for submitting this request on our forum! We are happy to assist with this. The best way to get assistance with technical requests is to submit a ticket to support@taskray.com ...