1. TaskRay
  2. TaskRay Guide
  3. Installation

Pre-Installation and Considerations

TaskRay is compatible with Salesforce Professional, Enterprise and Unlimited Editions.

 Additionally, TaskRay works with Salesforce Shield and in Salesforce Government Cloud. 

Note: If you choose to first install TaskRay in a sandbox for testing purposes, keep in mind that all sandbox users will automatically have access to the app. However, once you install TaskRay in production, any user that needs access to TaskRay (including read-only access) will need a designated TaskRay license. This does not apply if you are on the 2-week free trial.

 

Enable Chatter [Admin]

TaskRay requires that Chatter be enabled in your Salesforce instance prior to installation. To learn more about Chatter, visit http://www.salesforce.com/chatter.

  1. From Setup, navigate to:
    1. Lightning: Feature Settings | Chatter | Chatter Settings.
    2. Classic: Customize | Chatter | Settings.
  2. Click Edit.
  3. Under Chatter Settings, select the Enable checkbox.
  4. Click Save.

 

TaskRay Footprint

TaskRay will install custom objects, custom settings, Visualforce tabs and custom object tabs. TaskRay is a managed package app and, therefore, in most cases these tabs and objects will not count against your quota with Salesforce.  

 

Browser Compatibility

TaskRay has been tested on most major browsers.

TaskRay supports Chrome, Safari, Firefox, Microsoft Edge, Internet Explorer 11. TaskRay is NOT supported on earlier versions of Internet Explorer where users may experience reduced performance.