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Brief description of your issue

Please include: what troubleshooting steps have been taken, what is the expected behavior, and what steps reproduce the issue.

Please provide details around the severity and impact of the issue being reported. Required for all S2 and S1 issues.

Specify the severity of the issue reported. S2 and S1 issues are deemed critical to operating and using the app. Please note: TaskRay agents may update the severity of the ticket to accurately reflect the severity definition.

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