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To help ensure users stay on top of their tasks, TaskRay provides a Daily Planner Email which can be toggled on/off through the Tools and Settings.
It is possible to customize the Daily Planner Email in two ways. The first customization allows displaying additional field information in the email, and the second allows changing the frequency at which the email is sent to users.
Include Additional Field Details in the Daily Planner Email [Admin]
By default, the TaskRay Daily Planner Email includes overdue tasks, tasks due today, and due this week. These tasks in the email include:
- Project Name
- Task Group Name (if task belongs to a task group)
- Task Name with Deadline
- Associated Checklists
The email also contains a Recent Activity section that shows any Chatter activity on the user's tasks from the past 24 hours.
Using a combination of Salesforce's Translation Workbench and Custom Labels you can further customize the task details on the Daily Planner Emails to include additional TaskRay information or even your own task custom fields.
Enable Translation Workbench [Admin]
Before you enable the translation workbench, please read the Salesforce guide for impacts to your organization.
- From Setup, navigate to:
- Lightning: User Interface | Translation Workbench | Translation Settings.
- Classic: Translation Workbench | Translation Settings.
- On the welcome page, click Enable.
- Click Add to activate a new language (e.g. English) and select Active.
- Click Save.
Edit Custom Label [Admin]
- From Setup, navigate to:
- Lightning: User Interface | Custom Labels.
- Classic: Create | Custom Labels.
- Locate and click on the label TaskRay_Daily_Planner_Customizable_Label.
- In the Translations section, click New.
- Under Translation Information, select the Language.
- Enter in new text. It is possible to reference TaskRay Task fields using the format {#TASKRAY__FieldName__c}. Here is sample text: Priority: {#TASKRAY__Priority__c} | Status: {#TASKRAY__List__c}.
- Click Save.
Next time your Daily Planner is published you will see your new customized message!
Change Frequency of the Daily Planner Email [Admin]
The Daily Planner email is sent every day of the week at about 8 AM (including weekends), which is based on the time zone listed under your Company Profile in Salesforce.
It is possible to change the time or frequency at which the emails are sent to end users, such as to make the emails weekly or to send them at a different time of day.
- From Setup, navigate to Jobs | Scheduled Jobs.
- Click Del next to TaskRay Daily Notifications.
- Click OK.
- From Setup, navigate to:
- Lightning: Custom Code | Apex Classes.
- Classic: Develop | Apex Classes.
- Click on Schedule Apex.
- Enter TaskRay Daily Notifications in the Job Name field.
Important! Job Name "TaskRay Daily Notifications" must be entered in exactly as noted here. Otherwise, it will create a dupe batch the next time you upgrade TaskRay. - Choose trDailySummary for Apex Class.
- For Frequency, select Weekly and select the days of the week you want to receive the email.
- Add a Start and End Date
Tip: Set the End Date several years out, so you don't have to worry about updating it. - Select your Preferred Start Time.
- Click Save.
This procedure will delete the scheduled job that comes with TaskRay by default and add your own custom scheduled job, which will update the frequency of these emails for all users.