Account-Related Questions

If you have any account-related questions, get in touch with us by sending an email to success@taskray.com.

We will be able to answer questions, such as:

  • How can I add licenses?
  • What forms of payment are accepted?
  • How can I update my payment/billing information?
  • Where can I find past invoices?
  • Where can I find my contract?
  • Who is my main point of contact at TaskRay?
  • When is my renewal?
  • And others.

If you have any questions regarding canceling TaskRay or downsizing your license count, please note that it can only be done at the time of renewal. If you are looking to cancel mid-year prior to your renewal, note that all subscriptions are paid upfront on an annual basis and we do not offer refunds. 

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